Privacy Policy

Introduction
Pass Intensive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

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Information We Collect
We collect the following types of information:

Personal Information
- Name and contact details
- Date of birth
- Driving licence details and/or images
- Payment information
- Communication preferences
- Course booking details
- Lesson history and progress

- Theory test pass number and/or booking details

- Additional data as required

- Any other information necessary for providing our services

 

Automatically Collected Information
- IP address
- Browser type
- Device information
- Cookies and similar technologies
- Website usage data

- Additional data as required

- Additional technical data as required

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We may collect and use other types of information not specifically listed here when necessary for:

• Improving our services

• Meeting legal requirements

• Ensuring security

• Enhancing user experience

• Operating our business effectively

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How We Use Your Information
We use your personal information to:
- Process your bookings and payments
- Arrange driving lessons and tests
- Communicate about your services
- Provide customer support
- Send service updates
- Comply with legal obligations
- Improve our services
- Prevent fraud

 

Information Sharing
We may share your information with:
- Your assigned driving instructor
- Payment processors
- DVSA (for test bookings)
- Legal authorities when required by law

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We do not sell your personal information to third parties.

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Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure.

 

Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing
- Request data portability
- Object to data processing

 

Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience

You can control cookies through your browser settings.

 

Marketing Communications
We may send you marketing communications if you:
- Have requested information from us
- Purchased services from us
- Opted in to receive marketing

You can opt out at any time by:
- Clicking 'unsubscribe' in any mail
- Contacting us directly

 

Data Retention
We retain your personal information for:
- As long as necessary to provide our services
- As required by law
- Until you request deletion (where applicable)

 

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. While significant changes will be posted on this page with an updated revision date, minor updates may be made without notice. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We recommend checking this page periodically to stay informed of any changes.

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Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children under 16.

 

International Data Transfers
Your data may be transferred and stored in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.

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Contact Us
For privacy-related inquiries contact us through contact page.

 

Complaints
If you are unhappy with how we handle your data or anything, you can Contact us directly to resolve the issue